Fire Alarm Monitoring

Fire Alarm Monitoring

Protect your business with 24/7 fire alarm monitoring

Freedom Fire & Security provides comprehensive fire alarm monitoring services, ensuring continuous and complete fire protection for any situation. Our highly trained staff oversee fire alarm systems and take pride in delivering a superior service compared to other monitoring companies, offering transparency, honesty, and detailed reports for each activation.

Benefits of fire alarm monitoring include:

  • Full building protection against potential fire damage
  • Reduced employee risk, as they don’t need to attend alarm activations
  • Minimised business downtimes through early fire detection and response
  • Immediate reaction to alarm triggers
  • Decreased false alarms by confirming genuine alarms
  • Honest, transparent and professional service

We are installers of BT Redcare and CSL Dualcom who offer a range of fire alarm monitoring services and security options.

BT Redcare products pass three of the world's most rigorous third-party certification schemes which give installers and customers alike the confidence and reassurance that the solutions they provide are safe, secure and reliable.

How does fire alarm monitoring work?

In the case of an alarm activation:

  1. Your fire alarm activates and the Freedom team receive a signal
  2. If the signal is received during your business’ working hours, one of our team will get in touch and check if the activation was a false alarm or something more serious
  3. If the signal is received outside your business’ working hours, our team will notify the fire brigade.

Solutions Freedom Provide


Our 24/7 remote alarm monitoring station, or ARC, collaborates with leading alarm signaling device providers such as BT Redcare and CSL. In the event of a fire or intruder alarm activation, our professional team is poised to respond promptly, conducting thorough investigations and coordinating an appropriate reaction. Following an alarm trigger, G4S engages with nominated keyholders, deploys a mobile security response team, and in certain situations, liaises with emergency services. This comprehensive approach ensures a swift and efficient repsonse to alarm events, enhancing the overall security and safety measures for our clients.

CSL Dualcom 

The GradeShift Pro 2 stands out as a dual path alarm signalling solution, employing a combination of two radio paths or one radio and one LAN path for increased reliability. The DigiAir Pro 3 offers a single path alarm signaling solution, utilising either a 4G radio path or a LAN path. Meanwhile, the MiniAir2 is a single path alarm signaling solution that utilises a 4G/ LTE-M path, complemented by a standby SIM, making it an ideal mobile upgrade for digital communicators. Each device provides distinct capabilities, ensuring flexibility and adaptability to suit various security needs in today’s dynamic landscape.

BT Redcare 

The Essential IP provides straightforward alarm signaling, offering the option of an IP upgrade at a minimal cost. The Essential model offers affordable wireless alarm signaling, while the Essential Extra, with dual path signaling supported by two 4G SIMs, provides enhanced security and fire protection. The Advanced version offers dual path signaling suitable for medium risk sites, with the flexibility for future upgrades. For even faster dual path signaling at every risk level, there’s the Advanced Extra. The Ultimate system stands out as the most responsive, featuring private IP and resilient 4G signaling for an uncompromised connection.  

Case Studies

Replacing Fire Extinguishers for Lincolnshire County Council

Fire Alarm & Aspirating System for Global Warehousing & Storage

Fire Alarm & Aspirating System for Global Warehousing & Storage

Controlled access management

Controlled access management for the NHS

Need Assistance?

Our team cares about you and your property. We are a 24/7 fire and security provider based in the midlands. If you need help with securing your business, do not hesitate to get in touch.
950's +


Reliable and great value products that keep your business safe.


Award-winning brands that you can rely on.


Our specialist team are always on hand to help.

We Work To The Highest Industry Standards

Fire Industry Association
SSAIB Certicated
Cyber Essentials