We are a leading supplier and manufacturer of door entry and access control products
Established for over 30 years, Videx Security is a leading manufacturer and supplier of access control systems across the UK. They are experts in the door entry market. Videx and their team of estimators, technical support and designers are focused on making and providing high quality products and support to customers.
They have grown from a small London based business to a national UK wide manufacturer that employs over 50 staff and serves a wide range of individuals and businesses across the public and private sector.
Their Northern base – Newcastle upon Tyne – is a state-of the-art 10,000 square feet warehouse where all our product manufacturing, distribution and technical support takes place. The Southern base, in London, is where our headquarters is based and home to account and administrative duties and customer care processes.
They understand the unique requirements of each client is the key priority when providing an appropriate door entry system. As technology develops, so too does the access control needs of businesses, whatever the size or type. As such, this is why product innovation and a focus on continuous research and development are vital at Videx.
An off-the-shelf solution is not always suitable which is why Videx can create unique systems to meet your access control requirements. They manufacture and provide a wide range of door entry systems from audio and video solutions to GSM, concierge and biometric readers which each carry specific features to meet your access and security obligations.
Their client support is unrivalled. They provide technical support and assistance for the life cycle of any product. Whether that’s training at installation stage, supplying a replacement part or helping the further expansion of an existing system, they are here to help.
Door entry installations typically have a life cycle exceeding a decade which is why they take the aspect of support seriously and invest in this to ensure an installation will continue to meet the needs of the client for many years to come.
Videx have a dedicated technical support telephone line which reflects their customer-focused ethos of providing the quickest response to all types of technical, product and installation enquiries. Videx also offer site assistance should a problem arise which can’t be resolved by telephone.