What is Redcare?

Redcare provides alarm signalling devices and services which enables fire, security and more to be monitored over a secure network – keeping homes and businesses safe.

Protecting Homes and Businesses

You don’t need to compromise when it comes to protecting homes and businesses. Our fire and intruder alarm signalling systems are always on and always secure. Backed by BT’s trusted technology, we’ve got some of the most reliable solutions in the industry.

Security by Numbers

432,265

73,569

60%

27/1000

159,685

247

Fires attended by Fire services

Fire related fatalities

Burglary offences reported in England and Wales.

People are victims
of a domestic burglary

Fires were started deliberately in the UK

Of private businesses never recover from a fire

413,628

159,499

247

Why you’ll love Redcare

From wireless only, grade 2 signalling through to dual-path, grade 4 systems, you’ll find a solution that’s right for every situation.

We provide continuous line monitoring 24 hours a day, every day of the year and over 99.997% network availability.

We’ve been leading the way in reliable alarm signalling for over 30 years.

All our products are easy to install - either as a new system, or as an upgrade from an existing ‘bells only’ system or digital communicator.

Our technical helpdesk is open 24/7, 365 days a year, so you’ll always have the help and support you need.

Reliability

A name you can trust

Peace of mind

Easy Installation

Round the clock support

Our next generation portfolio

We’ve introduced faster and smarter ways to protect homes and businesses with the launch of five new products.

Essential

Our new and affordable alarm signalling that works for you.

Essential Extra

Wireless, dual-path alarm signalling with two 4G SIMs gives you twice the security and fire protection.

Advanced

Dual-path alarm signalling for medium risk sites. With the flexibility to upgrade when it matters.

Advanced Extra

Faster dual-path alarm signalling for every level of risk. With advanced monitoring, it's always ready.

Ultimate

Our best, most responsive system yet. With private IP and resilient 4G signalling for an uncompramised conncetion.

Tara Joanne Gibbons

12:40 20 Dec 19

Excellent service again. I've had my cameras uninstalled at my old house and reinstalled at my new house. The date was arranged to fit in with my move and need for the CCTVs. Perfect timing and a first class service again. Cameron was efficient and has done a very professional job. James, in the office, is super efficient. Thank you to you both😃read more

Paul Thompson

13:39 21 Nov 19

Just had a home alarm fitted by Billy, could not recommend enough. Brilliant service, very professional and explained everything clearly.read more

sue edwards

16:36 24 Oct 19

I needed to call out Freedom as my alarm had a problem due to a water leak in my house - excellent service by Adam who sorted everything out so efficiently and was superb. I am delighted with the service and would recommend wholeheartedly.read more

Adam Rhoades

15:53 08 Jul 19

Have worked with Freedom Fire & Security many times over the years, they always go above and beyond to help.read more

Kerry Scott

16:36 04 Jul 19

Excellent handover. They were in no rush and took time to explain things clearly to me.read more

13:54 08 May 19

I had a visit from your engineer Dave Stanney this morning to fix my problematic house alarm system. He arrived precisely on time, was very knowledgeable, personable and efficient. With a minimum of fuss he sorted out the troubles that the original installing company had failed to fix. I can recommend him and Freedom, Fire and Security without reservation and would not hesitate to use them again.read more

Stuart Bennett

11:03 24 Jan 19

I have recently started using Freedom to carry out reviews of all my companies sites fire extinguishers and the detailed analysis of current extinguishers and proposals really helps me make an informed decision. Sarah-Jane customer service is superb! highly recommend.read more

A & J HALTON

16:25 22 Nov 18

We have used Freedom Fire and Security for various installations over the years. Just recently they have updated our CCTV at home and we are delighted with the results. Jan came out to see us initially and he filled us with confidence that the system would be easy to upgrade and use. Andy and Colin arrived to install the CCTV and they conducted themselves in a very professional manner. They explained how to use the equipment and were eager to show us all of the camera angles. All members of staff we have met over the years have been polite, well experienced and knowledgeable in their field and most of all, they take great pride in their work. We would have no hesitation in recommending this company for future work.read more

Savanna Fissler

07:52 16 Nov 18

Had an urgent last minute service that needed doing same day, called up in the morning and Sarah and her team went out of their way to ensure it was done and sent over in time for my deadline. Could not have wished for a better, more informative and helpful service. Will definitely be using you guys again, great value for money - thankyou so much!!! :-)read more

Steve Pilmoor

20:15 09 Nov 18

I rang Freedom late one night as my alarm suddenly triggered for no reason and I couldn't deactivate it. Billy came to the rescue - prompt , friendly and professional (in spite of the time!). Definitely would recommend based on this experience.read more

Kevin Hall

10:40 09 Nov 18

Fantastic company and great staff. Just had our faulty alarm replaced by Billy, top bloke, very helpful and polite. I would highly recommend them. Thanks again 👍read more

jamie johnson

16:47 01 Nov 18

Mark installed our CCTV system at home a few months back. Impressive service from start to finish. The images are really clear and the driveway line crossing works really well. Highly recommendedread more

Daryl Waters

17:03 24 Sep 18

Had a few issues with my House alarm! And just spoke with Billy Munro (out of hours) and he was very helpful and helped me sort the problem! Highly recommend. I will definitely be using this company in my new house next month!read more

L Price

12:01 21 Jul 18

Efficient and friendly alarm fitting service, alarm system exactly what we have been looking for, many thanks!read more

Ben Adams

06:56 29 May 18

Freedom installed my Cctv at my home and I have to give them 5 ⭐️. Fantastic guys. Big thank youread more

Tara Joanne Clarke

07:39 04 May 18

First class service and camera system. James was extremely helpful, obliging and did his up most to help me, thank you James. The cameras and system are excellent and of a very high quality. Craig and Cameron, who fitted the system, were very informative, knowledgeable, respectful and the fitting was completed with ease, thank you to both fitters. I would highly recommend to anyone to use Freedom, thank you to all the staff at Freedom.read more

Steve Hunt

22:10 28 Mar 18

I recently arranged for an alarm to be installed for my grandmother. Freedom were very understanding of her needs in respect of a secure system that is easy to operate. The engineers arrived on time and were very professional in their conduct and installation. Once installed and set up, the engineers could not have been more helpful in explaining the system and the setting and unsetting procedures to my elderly grandmother, running through the procedure several times until they were happy that she had understood. Thanks to both Engineers for their patience and help in providing a hassle free install. A real first class service.read more

Ian Stobie

15:38 22 Aug 17

Have used Google for many years always quick to respond to issues and pleasant staffread more

Hovis B

08:07 29 Jun 17

Loz came to service our house alarm. Good service extremely helpful and knowledgable. Clean tidy work. Would Highly recommend this company.read more

clio thompson

20:53 08 Jun 17

We recently had a few security issues at our office, I called Freedom and within 24 hours James was on site to help us out. He was very helpful with quoting and getting everything in place. Craig was our on-site engineer, he was very polite, tidy and efficient. We had new CCTV and a new intruder alarm installed. He explained how it all worked and also showed us how to use the app. I would recommend Freedom to anyone, they were fantastic! 5*!!!read more

Gerry Astbury

12:50 08 Jun 17

Excellent service from a very experienced engineer called John. He has serviced our alarm for many years and is probably their most knowledgeable on our type of alarm system. read more

Robert Shore

10:50 25 May 17

Our fire panel at North Kesteven School, decided to show up several faults early one morning recently, no amount of accepting would stop it. A whole school department had to be evacuated due to the number of faults and the possibility of having no alarm in a technical block. I immediately contacted Freedom Fire and within less than two minutes the van had arrived and the remedial work began. The panel was showing 125 faults but Freedom Fire had discovered the cause of the faults very quickly. Other engineers were called off existing jobs and all worked as a cohesive team to correct the cause of the faults, visiting and revisiting the site during the day to ensure all was well. The engineers’ attention to detail was second to none their work was precise and methodical. An engineer then returned to school after all students had left to test the system. The test was successful and we have had no trouble since. Freedom Fire engineers have sound work ethic and vast knowledge of their subject always working as a team for the benefit of their clients.read more

Paul Buxton

19:13 15 May 17

We just had a CCTV system installed. Craig was very friendly, punctual and cleaned up after himself. Work carried out in a professional manner would definitely recommend.read more

ian parkin

22:45 08 Mar 17

I have only 5 months experience of using Freedom, however they've worked with our Academy for some years now. May I say that I'm very impressed with the service they provide, they are professional in what they do, and they're always available when you need them (unlike some of their competitors!). I've only heard positive remarks from my colleagues, their prices are competitive, and I'd have no hesitation recommending them to other people.read more

Charon Harmston

11:15 06 Feb 17

Freedom Fire and Security have recently provided our new business with a fire alarm system and a full set of fire extinguishers. They have been completely professional from the quotation to the installation. Dave and Rick who worked on site were extremely polite, helpful and obliging and nothing was too much trouble for them. It has been a pleasure doing business with them.read more

Louise Heamon

11:54 16 Dec 16

This is the second time I have used Freedom Alarms. The staff are very professional, courteous and punctual. The alarm system is fantastic and very user friendly. I particularly liked the new style of lit alarm boxes that they now use. Thanks to Dave who installed the system for us and was on hand to offer some good advice about the placement of keypads etc as well as make sure the system was running smoothly. Overall I would highly recommend. read more

A M Cook

16:14 03 Nov 16

What can I say about Freedom? Brilliant!! The lads are all fantastic. I have dealt with the Company for nearly 10 years and I cannot fault their commitment and professional service. The lads all have a very good sense of humour, which is essential for us and quite frankly, nothing is too much trouble. I recommend them without hesitation.read more